Just a small pinch — only a few soft strands are enough to fill the keepsake. You don’t need to cut anything; most customers simply collect loose fur from brushing or cuddling.

A little goes a long way. The meaning isn’t in the amount — it’s in the love behind it.

Not at all. Many customers create it while their dog is still with them, so they never have to wish they had done it sooner.

Others use it as a tribute after loss. There’s no right or wrong moment — only the desire to keep them close.

Simply twist open the small bottom cap, gently place the fur inside, and close it securely. The design is made to be simple and clean, with no tools required.
Most people complete the process in under a minute.

Yes. The keepsake is designed with a secure screw-on cap that closes tightly, keeping the fur safely protected inside during everyday use.

Yes, you can reopen it if needed. However, we recommend sealing it once your keepsake feels complete, so your memory stays protected.
It’s designed to hold what matters safely over time.

Yes. If your order arrives damaged, defective, or not as expected, you’re covered by our 90-day guarantee.
If for any reason you’re not satisfied, simply contact us within 30 days and we’ll make it right — no stress, no complications.